We Are Lead Free

Watts Water Technologies

Privacy Policy

Watts takes your privacy seriously. Please read the following to learn more about our privacy policy. This privacy policy may be updated from time to time so please check back periodically.

  1. What does this privacy policy cover?

    This privacy policy covers how Watts treats personally identifiable information such as i) first and last name; (ii) a home or other physical address; (iii) an email address; (iv) a telephone number; (v) a social security or social insurance number; (vi) any other identifier that permits the physical or online contacting of a specific individual; and/or (vii) information concerning a user that the Operator collects online from the user and combines with any of the identifiers described above. This privacy policy does not apply to the practice of other companies not under the control of Watts. Watts assumes no responsibility for information or statements you may encounter on the Internet not under the control of Watts.

  2. What information does Watts collect?

    When you fill in an online inquiry or warranty registration form, we ask for information such as your first and last name, title, company, address, city, state/province, zipcode/postalcode, telephone number, fax number, email address, group classification, product purchase, product serial number, product purchase date, product installation date, product installer, and where the product was purchased. Watts' web server automatically receives and records information on our server logs from your browser, including your ip address and the page you request.

  3. What are "cookies" and how does Watts use them?

    In addition to the above mentioned information that Watts collects, some of our sites may collect information using cookies. Cookies play an important role in making Watts' websites function properly, but there is much confusion about what cookies are and how they are used. A cookie is a small text file containing a unique identification number that is transferred from Watts' websites to the hard drive of your computer so that we may identify you and your activities on Watts for that session. A session is a predefined period of time the cookie is valid. Once that session is expired, the cookie is no longer valid. For example, to help serve you better, Watts Online Store generally uses cookies to help process orders in individual shopping carts. Without cookies, it could be difficult for a Watts Online Store to know what products you are ordering during the checkout process.

    The use of cookies is an industry standard, and you will find them used on most major web sites. Most browsers are initially set up to accept cookies. If you prefer, you can reset your browser either to notify you when you have received a cookie, or to refuse to accept cookies. You should understand that while Watts does not require you to use cookies, certain functions may not work properly if you set your browser to not accept cookies.

  4. How does Watts use the information?

    Watts uses the aggregate data to perform statistical analysis of the collective characteristics and behavior of our registered users and visitors, to measure user demographics and interests regarding specific areas of Watts' websites and to analyze how and where best to use our resources. Without such data, we would not know what the most popular areas of Watts are, and we would not be able to change and update the content and services appropriately.

    Watts may, from time to time, when we have your permission, use your personally identifiable information to contact you about changes or enhancements to Products and Services on Watts' websites. Users can opt out of receiving future marketing communications by unsubscribing by following instructions contained in the messages they receive.

    Watts may be required by law enforcement or judicial authorities to provide information on individual users to the appropriate governmental authorities. In matters involving a danger to personal or public safety, Watts may voluntarily provide information to appropriate governmental authorities.

    It is the policy of Watts not to rent, sell, share, trade or otherwise divulge its customer list to any outside firm other than our authorized sales representatives, without permission from you. If you believe you are being contacted by any firm outside of Watts, other than our authorized sales representatives, using information you have provided to us, please do not hesitate to contact us immediately.

  5. What types of security procedures are in place to protect against the loss, misuse or alteration of your information?

    Watts' web server is located in a physically and electronically secured data center monitored by security guards. In addition, Watts performs regular 3rd party vulnerability testing on all its websites to ensure customer information is secure and protected. Any personally identifiable information you provide to Watts when submitting an online form for inquiries or registering for Products and Services at any of Watts' websites is maintained and accessible only by Watts' employees and authorized sales representatives who we believe reasonable need to come into contact with that information to provide products or services to you or in order to do their jobs, unless specifically stated otherwise.

    Watts' Online Stores encrypt all personal data you submit (including your credit card number, billing, and shipping information) and passed through "secure transaction servers." Watts accomplishes this through technology provided by Verisign. Verisign is a member of the TRUSTe program - an independent, non-profit privacy initiative dedicated to building users' trust and confidence in the Internet.

    All questions regarding this statement should be directed to: privacy@wattswater.com

    Watts reserves the right to change its privacy policy without notice to the individual user of, or visitor to, Watts' Web sites. This privacy policy is effective October 22, 2007.

*Lead Free: The wetted surface of our Lead Free products contacted by consumable water contain less than 0.25% of lead by weight.